The delivery and shipping costs are not included in the purchase price. They are shown separately during the ordering process and must be paid by you in addition.
The shipping costs may vary depending on your order.
We only deliver within Germany via our online shop. The delivery method might change depending on your Delivery Area/Location.
Gunii products always strive to provide the best possible experience and accurate information. Our general delivery expectation would be 10-14 business days within Germany for all dried products unless otherwise stated, but it can be longer depending on the weather and the volume of orders. The delivery service can change depending on the area of delivery.
Payment would be required before the order is processed, as products are made to order. Our expected delivery time would only start once payment for the order has been received.
Boerewors and other non-frozen items are Shipped Frozen but may arrive thawed, but should remain cold enough to comply with cold shipment regulations. We can, however, only guarantee this with the Express Shipment option. Any other delivery option selected does not guarantee this. Therefore, we can not take any responsibility for items that arrive above 7°C.
Understanding the Available Shipping Options:
* Standard Shipping / Standardversand (Germany)
Select if your order "Does Not" contain Boerewors.
Made to order (10-14 Days Production Time)
- This option should be selected when you only have dried items (such as Biltong, Droewors or Snap-Sticks) in your cart. This selection is not possible when you have any Frozen or non-dried items, such as Boerewors, as part of your order. If you select this option and your order includes Frozen items such as Boerewors, we will update your order, and the outstanding amount will be invoiced. Your order will not be shipped until this outstanding amount has been paid.
* Standard Heavy Shipping (Over 5kg)
Select if your order "Does Not" contain Boerewors.
Made to order (10-14 Days Production Time)
This option should be selected when you only have dried items (such as Biltong, Droewors or Snap-Sticks) in your cart and the total weight exceeds 5kg. This selection is not possible when you have any Frozen or non-dried items, such as Boerewors, as part of your order. If you select this option and your order includes Frozen items such as Boerewors, we will update your order, and the outstanding amount will be invoiced. Your order will not be shipped until this outstanding amount has been paid.
* With Boerewors - Option 1 (2-4 Days)
Select if your order contain Boerewors.
Made to order (10-14 Days Production Time)
- This option should be selected when your order contains Boerewors. Boerewors and other non-dried items are shipped frozen but may arrive thawed, but should remain cold enough to comply with cold shipment regulations. We can only guarantee this with Express Shipping. Choosing this option for shipping is at your own risk. Please ensure someone is available to receive the package in person. We are not responsible for the condition of frozen items if the delivery is missed. Please also note that the delivery time shown does not include the 10-14day production time and this would be on top of that.
* Heavy Shipping With Boerewors (Over 5kg)
Select if your order contain Boerewors.
Made to order (10-14 Days Production Time)
- This option should be selected when your order contains Boerewors and the total weight exceeds 5kg. Boerewors and other non-dried items are shipped frozen but may arrive thawed, but should remain cold enough to comply with cold shipment regulations. We can only guarantee this with Express Shipping. Choosing this option for shipping is at your own risk. Please ensure someone is available to receive the package in person. We are not responsible for the condition of frozen items if the delivery is missed. Please also note that the delivery time shown does not include the 10-14day production time and this would be on top of that.
* With Boerewors - Option 2 (Express Shipping)
Select if your order contain Boerewors.
Made to order (10-14 Days Production Time)
- This is our recommended option and the only option that guarantees your items to arrive unspoiled. Your items might still arrive slightly thawed but should be well within the cooling limits. Please ensure someone is available to receive the package in person. We are not responsible for the condition of frozen items if the delivery is missed. Please also note that the delivery time shown does not include the 10-14day production time and this would be on top of that.
Important: Please ensure someone is available to accept the package should your order contain frozen items. We are void of any responsibility for the state of your frozen items if the items were not received directly by you or someone else in person.
Please reach out to us should you need clarity on any of our policies before placing your order.